Return Policy

Every piece is made for you. We stand behind every one.

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If your order arrives with a print defect, manufacturing error, or shipping damage — email us within 7 days with a photo. We'll review your claim and make it right.

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If your order is lost in transit, we'll cover the cost of reprinting and reshipping. Just submit your claim within 2 weeks of the estimated delivery date.

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If your order never shows up but tracking says it was delivered, contact your local carrier first. If unresolved, reach out to us, and we'll do our best to help.

Defects & Damage

Email info@sekkle.com within 7 days of receiving your order. Include a clear photo of the issue and your order number. We'll review your claim and, if approved, send a replacement or issue a full refund — your choice.

All claims are subject to review. We reserve the right to decline a claim if the damage or issue appears to be the result of customer handling, misuse, improper washing, or wear and tear after delivery. Submitting a fraudulent claim may result in your order being permanently ineligible for any future resolution.

Lost in Transit

Submit a claim within 2 weeks of your estimated delivery date. We'll reship at no cost. We may ask you to confirm your shipping address and check with your local post office first.

Wrong Size or Changed Your Mind?

Because every Sekkle piece is made to order specifically for you, we're unable to accept returns for sizing preference or change of mind. All sales are final unless an item arrives defective or damaged.

Not sure about sizing before you order? Email us at info@sekkle.com — we're happy to help you pick the right fit before you buy.

What We Can't Accept Returns On

  • Items purchased at a discount or on sale (unless defective)
  • Items marked final sale
  • Gift cards
  • Jewellery, swimwear, or underwear
  • Items with minor print placement variation — small shifts are a natural part of the printing process

Note: Original shipping costs are non-refundable.

Cancellations

We process orders quickly to get them to you fast. If you need to cancel, contact us within 1–2 hours of placing your order at info@sekkle.com. We cannot guarantee cancellation after that window, as production may already have started.

International Orders

International customers are responsible for their own return shipping costs. All customs duties and import fees are the responsibility of the customer and are non-refundable.

Questions? Email info@sekkle.com — we reply within 24 hours, sometimes up to 3 days.

You Don't Wear Culture, You Carry It.